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Old 08-06-2019, 14:51   #12
chip
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Join Date: Oct 2010
Location: london
Vehicle: terrano II
Posts: 139
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Hi, thanks for your assistance. The insurance agent I spoke to over the phone I don’t think was allowed to show common sense or to deviate at all from the series of questions her computer was asking her to input the answers to.
And it was very much a case of “computer says no”.

I had a friend who bought a second Hand primera that had a very discreet rear spoiler and thought nothing of it. Then when he wrote it off his insurance company refused to pay out as when he first took out his insurance he answered no when asked had the car been modified. And they stated that the spoiler was not original to the car when new so he had lied when taking out his insurance and that was reason enough not to pay out. He had to take them to whoever regulated insurance companies before the eventually paid out.

Thanks again
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