Cello 12v tv - sad story

(RIP) PLANK · 19-01-2012, 19:10

ordered one of these yesterday at 5 pm came this morning at 9.30 am

http://cgi.ebay.co.uk/ws/eBayISAPI.d...m=230689657028

Picture quality is crap! I called the seller, he was very nice gave me a direct number to technical support, they were CRAP! Told me (rudely) I would have to view it exactly head on and at exactly eye level or the picture would go black, so basically that rules out two people watching it at the same time!

Conclusion: they are sending a courier to collect it back and I'm getting a refund.

Moral: don't buy a Cello 12v TV for your caravan

96terrano · 19-01-2012, 19:18

But it's bloody 16"!!

You should be able to view at any angle you want. I've never heard of "Cello"

(RIP) PLANK · 19-01-2012, 19:22

cello seem to be the brand all 12v TV suppliers are selling, so be careful when you order. The support line is 10p a minute and then they are rude to you when you call!

did I mention the sound was crap too?

makeitfit · 19-01-2012, 19:26

Get a curry's one and a PSU http://www.currys.co.uk/gbuk/essenti...07897-pdt.html

96terrano · 19-01-2012, 19:26

Quote:

Originally Posted by PLANK

cello seem to be the brand all 12v TV suppliers are selling, so be careful when you order. The support line is 10p a minute and then they are rude to you when you call!

did I mention the sound was crap too?

So you're paying for someone to give you a crap tv then paying again for someone to be rude to you

makeitfit · 19-01-2012, 19:27

Quote:

Originally Posted by makeitfit

Get a curry's one and a PSU http://www.currys.co.uk/gbuk/essenti...07897-pdt.html

Forgot to say the curry's one is fine , my "picky teenage son" accepted his with no come backs

96terrano · 19-01-2012, 19:31

Quote:

Originally Posted by makeitfit

Forgot to say the curry's one is fine , my "picky teenage son" accepted his with no come backs

Hay, us teenagers may be picky, but it's for a good reason

makeitfit · 19-01-2012, 19:34

Quote:

Originally Posted by 96terrano

Hay, us teenagers may be picky, but it's for a good reason

Yeh so we can home in on them in their pit (bedroom) to throw them some food

96terrano · 19-01-2012, 19:50

Quote:

Originally Posted by makeitfit

Yeh so we can home in on them in their pit (bedroom) to throw them some food

Well my bedroom is full of terrano parts

, everything from panels to relays. All nicely arranged too

makeitfit · 19-01-2012, 20:20

My boy's pit is full of Fiesta parts, computer stuff and a rather huge pyramid of tinnies, MINE grrr

geoffdown · 19-01-2012, 20:32

Quote:

Originally Posted by PLANK

ordered one of these yesterday at 5 pm came this morning at 9.30 am

http://cgi.ebay.co.uk/ws/eBayISAPI.d...m=230689657028

Picture quality is crap! I called the seller, he was very nice gave me a direct number to technical support, they were CRAP! Told me (rudely) I would have to view it exactly head on and at exactly eye level or the picture would go black, so basically that rules out two people watching it at the same time!

Conclusion: they are sending a courier to collect it back and I'm getting a refund.

Moral: don't buy a Cello 12v TV for your caravan

we got the 19" cello led tv 12v for r caravan and have not a bad word to say about it works a treat and very low drain on the battery

clivvy · 19-01-2012, 20:37

I'd have bought one of these from where I work

http://www.directtvs.co.uk/Evotel_LE...n.asp#maindesc

nice unit, DVD, LED, USB, full HD, 12v connection, 22" but very slim. Think we have them on display, I had a look a while back for our caravan, looked perfect,. picture quality was very good. worth a look.

(RIP) PLANK · 19-01-2012, 23:45

Thanks for the suggestions, I will follow up the links tomorrow. I believe my Cello TV is faulty but the service line refuses to accept this and have let me, and themselves , down badly so no more Cello stuff for me.
I have gone back to my 5 old Aldi 15.6" TV that also runs on 12V, has freeview and uses 4 watts less power but has no built in DVD or USB - though it CAN be viewed from virtualy any angle.
The woman from Cello said "All small screen TVs are the same you have to view them straight on" she said her 17 inch cello is the same!

iain.s · 19-01-2012, 23:51

Bought cello 14" + built in dvd from woolies A while ago what A piece of rubbish never bought anything made by them again

Thomas-the-Terrano2 · 20-01-2012, 22:33

seen that name i think in the likes of sainsburys., thought was their own brand
so maybe not.

we bought a 16" alba from argos almost three years ago for the trailer, keep it
in its box face down in bed box. works nice subject to troublesome digital
freeview pixelating if reception isnt perfect.

i think alba is their own brand, as bought the name in. to be fair the viewing
angle on it is so so thought sometimes darker detail become a grey-black fog.

try to keep it in the box, as think away from home, not home from home. its
mains only though have used on an invertor, then eats the 110Ah battery and
find the invertor needs a good voltage in the battery.

19-01-2012, 19:10	#1
(RIP) PLANK Senior Member Join Date: Mar 2006 Location: Central England, in the Heart of the Black Country Vehicle: T2 2004 TDI SE LWB Posts: 7,740	Cello 12v tv - sad story ordered one of these yesterday at 5 pm came this morning at 9.30 am http://cgi.ebay.co.uk/ws/eBayISAPI.d...m=230689657028 Picture quality is crap! I called the seller, he was very nice gave me a direct number to technical support, they were CRAP! Told me (rudely) I would have to view it exactly head on and at exactly eye level or the picture would go black, so basically that rules out two people watching it at the same time! Conclusion: they are sending a courier to collect it back and I'm getting a refund. Moral: don't buy a Cello 12v TV for your caravan

20-01-2012, 22:33	#15
Thomas-the-Terrano2 Moderator Join Date: Dec 2004 Location: Hackenthorpe Sheffield Vehicle: Terrano2 R20 lwb 2.7TDi Posts: 5,233	seen that name i think in the likes of sainsburys., thought was their own brand so maybe not. we bought a 16" alba from argos almost three years ago for the trailer, keep it in its box face down in bed box. works nice subject to troublesome digital freeview pixelating if reception isnt perfect. i think alba is their own brand, as bought the name in. to be fair the viewing angle on it is so so thought sometimes darker detail become a grey-black fog. try to keep it in the box, as think away from home, not home from home. its mains only though have used on an invertor, then eats the 110Ah battery and find the invertor needs a good voltage in the battery. __________________ M6YTB / 20YTB '60' 2010 Ford C Max Zetec 1.6i, black '56' 2006 Jeep Grand Cherokee 3.0TD, silver 2021 Bailey Pegasus Grade SE Turin caravan Smile, its more likely to confuse. One Life, Don't Just Live It, Drive a Nissan, or ...... a Jeep. Owner of Nissan 4x4s 2005 to 2019, and maybe in the future too!

19-01-2012, 19:18	#2
96terrano Senior Member Join Date: Jun 2010 Location: Dumfries and Galloway, Scotland Vehicle: Nissan Terrano 2.7TD LWB Posts: 8,024	But it's bloody 16"!! You should be able to view at any angle you want. I've never heard of "Cello"

19-01-2012, 19:22	#3
(RIP) PLANK Senior Member Join Date: Mar 2006 Location: Central England, in the Heart of the Black Country Vehicle: T2 2004 TDI SE LWB Posts: 7,740	cello seem to be the brand all 12v TV suppliers are selling, so be careful when you order. The support line is 10p a minute and then they are rude to you when you call! did I mention the sound was crap too?

19-01-2012, 19:26	#4
makeitfit Senior Member Join Date: Apr 2008 Location: on the beach WEST WALES Vehicle: Maverick TDi BLACK mmm Posts: 15,136	Get a curry's one and a PSU http://www.currys.co.uk/gbuk/essenti...07897-pdt.html

19-01-2012, 20:20	#10
makeitfit Senior Member Join Date: Apr 2008 Location: on the beach WEST WALES Vehicle: Maverick TDi BLACK mmm Posts: 15,136	My boy's pit is full of Fiesta parts, computer stuff and a rather huge pyramid of tinnies, MINE grrr

19-01-2012, 20:37	#12
clivvy Senior Member Join Date: Mar 2009 Location: Huddersfield Vehicle: Terrano 03 LWB Posts: 6,947	I'd have bought one of these from where I work http://www.directtvs.co.uk/Evotel_LE...n.asp#maindesc nice unit, DVD, LED, USB, full HD, 12v connection, 22" but very slim. Think we have them on display, I had a look a while back for our caravan, looked perfect,. picture quality was very good. worth a look.

19-01-2012, 23:45	#13
(RIP) PLANK Senior Member Join Date: Mar 2006 Location: Central England, in the Heart of the Black Country Vehicle: T2 2004 TDI SE LWB Posts: 7,740	Thanks for the suggestions, I will follow up the links tomorrow. I believe my Cello TV is faulty but the service line refuses to accept this and have let me, and themselves , down badly so no more Cello stuff for me. I have gone back to my 5 old Aldi 15.6" TV that also runs on 12V, has freeview and uses 4 watts less power but has no built in DVD or USB - though it CAN be viewed from virtualy any angle. The woman from Cello said "All small screen TVs are the same you have to view them straight on" she said her 17 inch cello is the same!

19-01-2012, 23:51	#14
iain.s Senior Member Join Date: Feb 2011 Location: North Wales Coast Vehicle: nissan xtrail 2.2di Posts: 193	Bought cello 14" + built in dvd from woolies A while ago what A piece of rubbish never bought anything made by them again